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Dan john Corporate Service offers companies and organisations the opportunity to dress employees and participants, both men and women, uniformly and representative for events and fairs. We help you to choose from our large selection of fits and fabrics to create an outfit.
We take measurements of those wearing the outfits at either our store locations or at your location. Upon delivery of the outfits, you have the option of having a tailor present to make any alterations should it be necessary.
Corporate Service is currently exclusively available in the Benelux and the United States. Click here to contact the Benelux office or click here to contact the United States office.
Dan john's estimated delivery time and shipping fees vary by country. We aim to deliver all orders within 3 to 4 business days worldwide, but most countries are eligible for next-day and two-day delivery services. Please see below for more information.
Your products will be delivered through high-quality courier services. After we have dispatched your parcel, you will receive an automated email stating a track & trace number so you can easily follow the whereabouts of your parcel.
Dan john offers worldwide delivery, using high-end courier services. Please select your country of shipping destination at the top-right of the web site before you start shopping.
Please note that we do not deliver to Post Office boxes, forwarding addresses or courier collection points. We do deliver to all home and office addresses.
Yes, you can use our physical and e-gift cards to pay for your order online and at our store locations. To check the balance of your gift card, please click here.
Gift cards of various amounts are available for purchase online and in all of our stores. You have the option to choose an e-gift card (by email) or a nicely-packaged gift card by post. Gift cards have no expiration date. Please note that they are not redeemable for cash. To purchase a gift card please visit a Dan john store, or click here to purchase online.
Our gift cards do not have an expiration date.
We accept Visa, MasterCard, American Express and PayPal for all countries. In addition, we offer various local payment methods in many countries.
There are many reasons payment errors can occur and a number of steps you can take to resolve potential issues. Please review your personal and credit card information to verify that everything has been entered correctly. You could also try a different credit card or payment method, such as PayPal. If problems persist, please contact your bank, as it is possible that your account lacks sufficient funds or has been flagged for security reasons. For any other issues or questions, please contact our Customer Service representatives.
We cannot alter your online purchases before shipping them. To ensure the perfect fit, we advise you to come to our stores so we may advise you on alterations. If you are not close to a Dan john store, you may alternatively take your garment to your personal tailor. Our Made-to-Measure Personal Tailoring programmes are exclusively available through our stores. Check your nearest store location to find all services available.
Our current stock is listed on our website. If your desired size is not available in the drop-down menu of a product, it means this size is out of stock. If you have special requests concerning sizing and availability, please call or email our Customer Service department. Dan john does not work with a waiting list; when more sizes become available they are immediately displayed online and available for purchase.
Our products enjoy legal warranty. In the unlikely case that you encounter an issue with the product(s) you have purchases with us, you can contact our Customer Service representatives or visit one of our stores.
If you have forgotten your password, change it here and follow the 'Forgot Your Password?' instructions. For security reasons, we cannot send your password via email. If you keep having troubles accessing your account, please contact Customer Service.
We aim to make online shopping as simple and straightforward as possible. If you know what you are looking for, you can select this category in our online store. You can also browse and make purchases using our Shop by Look section. Once you have found an item of your liking, select your size and use the Add to cart button. If you don't know your size, you can use our size advisor. Review the items in your shopping cart by selecting the cart icon in the top right corner. You can use the remove-button to delete items from your cart. Click on check out to go to the page where you can complete your order.
Yes, creating a Dan john account has many benefits:
If you request an exchange, we will proceed with sending you the exchanged product(s) as soon as we have correctly received the returned goods.
Should your Dan john purchase not meet your expectations or should you change your mind, you may return the product within 30 days after delivery, for a full refund or an exchange. Returns are free; you do not have to pay for return shipment costs. There are 2 ways to make a return: - Go to https://danjohn.it/ and use your order details to log in. You can select the products that you wish to return, and indicate whether you want a refund or an exchange. After that you can choose whether you would like to schedule a (free) carrier pick-up service, or wish to drop-off the product yourself at either a store or drop-off point. Should you ship your returns back, you can use the prepaid return label that was included in the original shipment. - Take your returns to one of our store locations, where we will process your refund or exchange. After we have correctly received your returns at our warehouse, we will refund the products' total purchase amount to the payment method used to place your original order within 5-7 business days. If you chose to receive an exchange product, these will be re-shipped within 1-2 business days after we received your return.
After we have correctly and timely received and processed your returns, you will receive the refund of the products' total purchase amount to the original payment method within 5-7 business days.
If you have any questions or comments about our products or service, do not hesitate to contact our Customer Service representatives. You will receive an answer within 8 hours. Our Customer Service representatives are available per email or by telephone.
Simply click "Size Advisor" on every product page. We have provided the actual dimensions of each product for you to compare with your own body measurements. When an item runs small or large to size, this will be identified within the ‘Description' tab on every product page.
For a range of fits it is possible to order different sizes for the jacket and trousers of a suit. Alternatively, you can configure your own suit, including an additional pair of trousers and waistcoat, with our Custom Made program. Choose from a range of the finest Italian fabrics and simply pick your fit and size. Find out more.
You will never have to pay any other costs than those that are mentioned in the check-out process. During the check-out process, country-, state- or region-imposed sales taxes may be applied. We guarantee that this is the final price for you. If any additional costs involved in receiving or importing your order should erroneously be charged to you, Dan john will pay for this.
When you visit our website, the ‘ship to’ country will automatically take your current location, depending on your IP address. For easy browsing, we offer our web site always in English. Possibly, the native language of the country where you are located will be available for selection too. If you want to ship to a country different from the one you are located at the time of ordering, you can select a country from the ‘ship to’ drop-down menu on the top right corner. For a better experience, we advise you to do so before you start shopping.